Tam – Business Team Our office coordinator, Tamara (aka Tam), moved with her family to the U.S. from Jordan when she was only 12 years old. She attended San Jose State University where she majored in Hospitality, Tourism, and Event Management. She still enjoys event planning and is the creative force behind many of our marketing campaigns. Tam likes to travel and is an avid Bay Area sports fan. Before COVID hit, you could usually find her on her days off at either a Giants, Warriors, Sharks, or 49ers game!

Cynthia – Business Team Cynthia has been an asset to our patients and our team since 2006. She is an Office Coordinator and brings a wealth of customer-service experience to her position, helping patients daily with concerns regarding their appointments and accounts. She is a mother to three daughters and has been married for over 25 years. Cynthia is also great at remembering details about our patients, their families and life events, so we are all fortunate to work with her. Cynthia spends lots of time with her family at their sporting events such as swimming, tennis, and fencing.

Carolena

Carolena – Business Team Carolena is one of our team of expert Office Coordinators. She was born in Napa and moved to the East Bay as a teenager. Since she comes from a large, close family, she loves to spend time with them, especially her two children and her fiancé Kyle. Carolena’s fur family includes a feisty turtle named Luisa, and a dog named Mugga (which means “I love you,” according to Daniel Tiger).

Billie

Billie – Business Team Billie is happy to help our patients with scheduling or account questions in her role as Office Coordinator. One of her two older sisters has been a Registered Dental Assistant for over 10 years, which inspired Billie to join the dental field as well. When she is not at work, Billie enjoys working out, going to the beach, traveling, and spending time with family, friends, and her two boxers, Rusty and Tucker.

Barbara – Business Team Barbara is our Financial Coordinator, aka “The Bookkeeper.” She returned to the job she had over 25 years ago to help her brothers Dr. Hockel and Steve with the behind-the-scenes accounting responsibilities. She is very detail-oriented and is a perfectionist by nature. Married to husband Matt, most of her time is spent being a mother to her two daughters still at home. They also have a married adult daughter, a daughter who is a UC Berkeley student, and a son who’s a professional video game beta tester.

Beth Hockel – Business Team Beth Hockel is Dr. Hockel’s wife, and mother to their eleven children. Our longtime patients may remember her at the front desk helping as Scheduling Coordinator, beginning in 1990! Originally trained as an electrical engineer, she now uses her analytic skills behind the scenes as our Business Office Manager. Before COVID, in her spare time Beth sang in the choir at the Cathedral of Christ the Light, Oakland.

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